Last updated: November 10, 2026
Mangu Media is operated by Ángel Martínez, based in Surrey, BC, Canada ("Mangu Media", "I", "we").
Each package lists what is included and what is not. Anything not listed is not included. Changes to scope are quoted in writing before any work starts.
Mangu Media works in writing. We communicate through email and the client portal. We reply within 1 business day (Monday to Friday, Pacific Time). Calls are optional, are scheduled in advance with a written agenda, and are a paid consulting session. We do not take support requests by phone or text message.
Timelines count in business days from the moment we have received everything we need: your content (text, images, logo), your decisions, and access to your domain and hosting accounts. Delays in providing these move the dates.
Two rounds of revisions are included. A round is one consolidated list of changes sent in writing. Additional rounds are quoted.
You are responsible for the text, images and other material you provide and confirm you have the right to use them. Mangu Media does not provide copywriting or photography unless stated in the package.
Your domain name, hosting account and email accounts are registered in your name, with your billing details. You own them and you are responsible for renewing them. You give Mangu Media delegated access (a user or collaborator role, not account ownership) so we can build and look after your site. You can remove this access at any time.
When the project is paid in full, you own the final website content and design delivered to you. Mangu Media keeps ownership of its own reusable code, tools and methods.
30 days of fixes are included: we correct errors in the work delivered. New features, content changes and design changes are quoted separately or covered by a Care plan.
We are not responsible for outages, changes or pricing of third-party services (hosting providers, registrars, payment processors, plugins, booking tools, analytics).
To the maximum extent permitted by law, Mangu Media's total liability for any claim arising out of or relating to these terms shall not exceed the amount paid by you for the specific project. In no event shall Mangu Media be liable for any indirect, incidental, special, or consequential damages, including lost profits or data, even if advised of the possibility of such damages.
These terms are governed by the laws of British Columbia, Canada.